Refund policy

RETURNS

We offer returns, size exchange (if stock is available / once per order) and store credit. Please ensure you review your order before making a purchase to limit any errors.

In order to return an item, you must meet the following conditions: 

• The return must be sent back within 14 days of the delivery date.
• The item must be in its un-worn, un-washed, free of any odours, stains and no scuffs or tears.
• The item must be returned with original tags and packaging.

Please contact us at deenoverdunyacollection@gmail.com for a returns form.

We do not cover the shipping costs of a returned item.

Please ensure to track your returned parcel through your selected courier to ensure parcel does not get lost, as we are not liable for lost returns. 

Garment reserves the right to reject the return of goods that are not returned in accordance with our returns policy. If they are rejected, the item will be returned to you.

Please note we only accept returns on full priced items.

For all enquiries please contact us at temporaryworld.clo@gmail.com

We offer exchanges on full priced items only. All items marked 'SALE' or purchased during a sale period with any discount are FINAL and cannot be exchanged, returned or refunded. 

REFUNDS

Please note, we do not offer refunds on change of mind

We only offer total refunds on items that are deemed faulty.